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service 05 · sales acquisition

Pipeline that closes.
Not vanity leads
in a spreadsheet.

> Outbound that books meetings with the people who actually sign. ICP, lists, cold email, LinkedIn, appointment setting, CRM — run as one machine, measured in sales-qualified meetings, not open rates.

BOOK IT
PIPELINE · LIVE
qualified meetings → this month
REPLY RATE · 14%
Positive reply rate on cold sequences
vs. industry avg of 1–3%
SQMs · 20–40 / mo
Sales-qualified meetings, per rep
booked + showed, not just booked
RAMP · 30 DAYS
From kickoff to first booked meetings
full volume by week 6
// SECTION 02 — WHY IT MATTERS

inbound is not a plan

Content and SEO compound — slowly. Outbound is the lever you pull when the board wants pipeline this quarter, not next year. Used right, it's a revenue machine. Used wrong, it's spam.
70%
of buyers now prefer reps reach out first
8x
more reply rates on personalised outbound
5.4
avg decision-makers per B2B deal

Outbound isn't
a volume game.

Sales acquisition is the full stack behind a meeting that gets booked: who you target, what you know about them, what you say, how you follow up, and what happens when they reply. Break any link and the whole chain collapses.

Most agencies sell one slice — a list, a tool, a sequence writer. We run the whole motion. ICP + enrichment + deliverability + sequences + LinkedIn + appointment setting + CRM hygiene. One operator, one dashboard, one number on the page: sales-qualified meetings booked.

No spray and pray. No burning your domain reputation. No "25k contacts hit this week" slides that produce four replies and three unsubscribes.

// SECTION 03 — WHAT WE DO

the five lanes

ICP · Data · Outbound · Setting · Ops. Pick a lane below.

ICP + Targeting

Before a single email. Who actually buys, who actually signs, and what separates a ready prospect from a "someday" lead. No ICP — no campaign.

  • Ideal Customer Profile workshop
  • Buyer persona + committee mapping
  • Trigger + intent signal definition
  • Account tiering (A / B / C)
  • Messaging hypothesis per segment
  • Competitor positioning teardown
  • Win/loss + CRM data review

Typical lift

Teams with a tight, validated ICP see 3–5x reply rates vs. broad "anyone in SaaS" targeting. Most of the wins happen before outreach starts.

1wk
ICP phase
3–5x
reply lift from tight ICP

Data + Lists

Clean, enriched, validated contact data. Verified emails, mobile direct-dials, LinkedIn profiles, trigger signals — not a scraped CSV from 2022.

  • Account + contact list building
  • Multi-source data enrichment
  • Email verification (bounce < 2%)
  • Mobile + direct-dial appending
  • Intent data integration (Bombora / 6sense)
  • Firmographic + technographic layering
  • Weekly list refresh cycles

Typical lift

Bad data kills more campaigns than bad copy. Under 2% bounce rate keeps your sender reputation clean and your inbox-rate high.

<2%
bounce rate
95%+
email deliverability

Cold Outbound

Multi-channel sequences that sound like a human wrote them — because a human did. Email, LinkedIn, and phone, sequenced and synced. Not another Lemlist template.

  • Multi-channel sequence design
  • Cold email copywriting (per segment)
  • LinkedIn connect + message sequences
  • Domain + inbox infrastructure setup
  • Deliverability + warm-up management
  • A/B testing on subject + opener + CTA
  • Spintax + personalisation at scale

Typical lift

Well-run outbound hits 10–18% positive reply rates — vs. industry 1–3%. It's a copywriting problem as much as a data problem.

14%
avg positive reply rate
3
channels in sync

Appointment Setting

Replies are not meetings. A dedicated SDR works every positive signal — objection-handling, re-engagement, calendar wrangling — until there's a meeting on your AE's calendar.

  • Dedicated SDR on your account
  • Reply handling + objection playbooks
  • Calendar scheduling + reminders
  • No-show re-engagement flows
  • Handover brief per booked meeting
  • Show-rate optimisation (SMS + calls)
  • Live reply-rate + SQM dashboard

Typical lift

Most teams lose 40% of positive replies in the gap between "reply" and "booked." We close that gap.

20–40
SQMs booked / mo per seat
80%+
show rate

Sales Ops + CRM

Outbound without ops is chaos. We set the CRM up, wire the tools, clean the pipeline, and give your AEs a playbook they'll actually use.

  • CRM setup + audit (HubSpot / Salesforce / Pipedrive)
  • Pipeline stages + exit criteria
  • Tool-stack selection + wiring
  • Sequence + cadence library
  • AE handoff + discovery playbooks
  • Weekly pipeline review + forecast
  • Attribution + dashboard build

Typical lift

Clean ops isn't a nice-to-have. It's the difference between "we booked 30 meetings" and "we closed $400k."

1
source of truth
weekly
pipeline reviews
// SECTION 04 — HOW WE RUN IT

the six-step motion

Strategy, infrastructure, outbound, book, hand off, iterate. Every step measured. Every step fixable.
01

ICP + Strategy

Target account profile, personas, triggers, messaging hypothesis. Signed off before a single email.

week 1
02

Infrastructure

Sending domains, inboxes, warm-up, CRM wiring, tool stack. Built to scale without torching deliverability.

week 1–2
03

Data + Copy

Enriched, verified lists. Sequences written per segment. First sequences approved by you before launch.

week 2–3
04

Go Live

Sequences live across email + LinkedIn. SDR working replies daily. First meetings typically land week 4–6.

week 4+
05

Hand Off

Qualified meetings booked, briefed, and on your AE's calendar. No-show re-engagement runs automatically.

ongoing
06

Iterate

Weekly reply-rate + SQM review. Segment rotation, copy tests, new triggers. The machine gets better every month.

month 2+
// SECTION 05 — INVESTMENT

priced per scope

Every motion is different — geography, ICP tightness, channels, seat count. We quote based on what you actually need, not a pre-baked tier. Send a brief — 48h turnaround on a shaped number.
Quote on request
// SALES ACQUISITION

Priced to the motion.

Monthly retainer. 3-month minimum to prove the motion. Month-to-month after.

Pricing depends on scope — number of seats, geography, channel mix (email / LinkedIn / phone), list volume, and whether appointment setting is in scope. We shape a fixed monthly once we understand the motion you're running.

// EVERY ENGAGEMENT INCLUDES
  • ICP + strategy phase
  • Sending infrastructure + warm-up
  • List building + enrichment
  • Sequence copywriting
  • Multi-channel campaign mgmt
  • Weekly reporting + Loom review
  • Dedicated operator + Slack access
// WHAT MOVES THE NUMBER
  • Channels (email / LinkedIn / phone)
  • Monthly contact volume
  • Number of SDR seats
  • Geography + time-zone coverage
  • List complexity / niche of ICP
  • Appointment setting in/out
  • CRM + sales-ops build-out
Request a quote
"BT's outbound team booked us 32 qualified meetings in our first 90 days — more pipeline than our last agency delivered in a year."
Allied Automation · head of revenue
// SECTION 07 — FAQ

questions we get

How fast will we see meetings?+

Weeks 1–3 are setup — ICP, infrastructure, lists, copy. Sequences go live around week 3–4 and first positive replies usually land within days. Full volume (20–40 SQMs / month per seat) by week 6–8. Anyone promising meetings in week one is either lying or nuking your domain.

Why no fixed pricing?+

Because motions vary wildly. US-only SMB email at 10k/mo is a different machine than multi-region enterprise ABM with phone and LinkedIn. Pre-baked tiers either under-deliver or over-charge. We scope then quote.

Do you use our domain or your own?+

Neither. We set up dedicated cousin domains (e.g. get-yourcompany.com, tryyourcompany.co) with proper DMARC / DKIM / SPF, warm them for 4–6 weeks, and send from there. Your main domain reputation stays untouched.

Is this spam?+

No. We work tight ICPs, send low volumes per inbox, personalise every opener, honour unsubscribes instantly, and follow CAN-SPAM / GDPR. Volume-for-volume's-sake is a fast way to burn domains and waste money. Not our style.

Who writes the copy?+

Humans. Your operator + a copywriter, working from your ICP, positioning, and case studies. AI gets used for personalisation at scale, never for the core pitch. Every sequence is approved by you before it goes live.

Do you book meetings or just generate replies?+

Both, if you want. Lead-gen only (you handle replies) is cheaper. Full-service SDR (we handle replies + book meetings on your AE calendar) is more. Most clients take full-service once they see the drop-off between reply and booked.

What CRMs do you work with?+

HubSpot, Salesforce, Pipedrive, Close, Attio — yes. Outreach.io, Salesloft, Apollo, Instantly, Smartlead — yes. We'll recommend the stack if you don't have one, or plug into what you already run.

// REQUEST A QUOTE

tell us who you sell to.

Drop a brief. We'll come back inside 48h with a shape, a price, and a start date — or questions if we need more to scope the motion properly.

Fixed monthly quote
ICP + channel recommendation
Realistic meeting-volume forecast
48-hour turnaround
No obligation, no pitch deck
Intro call if useful